The Book de Tour books to be signed by Vincenzo Nibali finally arrived via FedEx while I was collecting my beloved from the airport. The FedEx van was on the point of departing as we drove up to the garage. I quickly rescued my long-awaited package. As soon as I got inside the flat, I opened the box to discover everything had been beautifully and carefully wrapped and the books had arrived in mint condition.
Having missed out on Plan A, personally taking the books to the team’s first camp at Montecatini Terme for signature, I now invoked Plan B. The following morning I took the books over to Astana’s service course and handed them, with explicit instructions who was to sign what and where, to the mechanics who were driving down to the team’s second camp in Calpe. The boys promised to take great care of them, get them signed and bring them back safely to me. They thought they’d probably be back with me on 18 December which would enable me to return them, FedEx Priority, to USA in time for Christmas.
During the camp, I received confirmation that Nibali had signed the books and were now in a safe place prior to their return to France. I checked yesterday and was advised the mechanics were on their way back and would arrive at the service course late at night, so they would park the van and unload the following morning. I said I’d call this morning to arrange a convenient time to go over and pick them up. I even had one of my prized fruit cakes for the service course staff to enjoy with their morning coffee. In addition, I had arranged with FedEx for them to pick up the package this afternoon and speed it safely back to USA. We were good to go.
If everything had gone to plan, I would now be emailing the FedEx tracking number to the book’s author and confirming that the duly signed books would be winging their way back to him by 22 December. But, as we know, very little has gone to plan where these books are concerned. It’s as if they’ve a life of their own.
This morning, merely as a formality, I rang the chap in charge of the service course to enquire when it would be convenient for me to drive over and collect them. There was a heavily pregnant pause until he found the courage to admit they were still somewhere “safe”. Yes, the mechanics had forgotten to put them on the van but, no worries, they’d pick them up in early January after the next training camp at the same hotel.
I sprang into action. I contacted the hotel where the staff, having received instructions from the mechanic, had located the box which had already been closed back up. Understandably, the hotel staff were unwilling to re-open it or indeed split the contents. My first idea had been to send the Kickstarter subscribers’ four signed books directly back to USA and have the others brought back to me in France. With the hotel unwilling to disturb the box’s contents, I’ve arranged to have them all shipped back to France – priority delivery for 22 December. I’ll then check them (I’m hoping and praying that they’ve been properly re-packed, but have no way of verifying) before despatching them back to USA. Sadly, it means they’ll arrive after Xmas, but not too long after!
Having scheduled the pick up with FedEx and promptly sent all the accompanying paperwork to the hotel, I was keen to use the tracking number to see what was happening to my precious package. Nada! It hadn’t budged. I contacted FedEx. It appears the 72 working hours required to return it to translates into 48 hours to pick it up and 24 hours to speed it from Spain to Nice. Right now I’m wondering why I didn’t drive down and back to Calpe.
Friday postscript: We have lift off, or should that be pick up? The package was picked up from Calpe this morning and is now in Madrid awaiting its flight to Paris from whence it’ll head to Nice. Should (fingers crossed) be here no later than Monday.
Monday postscript: I’ve been tracking the parcel which was due to be delivered this morning. Imagine my horror when at 11:00 a message flashed up that they’d tried to deliver but I wasn’t home. How could that be? My beloved and I were both home and no one had rung the bell. Fuelled by righteous indignation I rang FedEx’s call centre and was referred to a very calm lady – no doubt used to dealing with irate customers – who’s promised to resolve the situation. I have paid for delivery within 72 hours, that has now expired.
Tuesday postscript: Called the nice lady at FedEx and the package is going to be delivered this morning. However, a quick check on the tracking system shows no date for next delivery – we shall see! I have taken the precaution of asking our security guard at the barrier to the Domaine to give me a call when the FedEx van arrives.
Wednesday postscript: The books were safely delivered in mint condition, have been carefully, individually wrapped for their final journey back to USA after Christmas (on FedEx’s advice).