Our trip to Bordeaux did not get off to an auspicious start as we were delayed by traffic jams caused by roadworks and accidents. I had booked a small, charming, B&B that had excellent ratings on booking.com for the next five nights. I had some slight concern as I’d been unable to contact them to reserve either a parking spot or advise them of our late arrival.
Our plan had been to arrive well before the start of the France v Belgium game and then head out to see Lenny Kravitz who was in town. Well, the best laid plans and all that saw us arrive at the B&B at half-time, after listening to the match commentary on the radio, only to find no one was home. We again tried to contact them to no avail and finally found another small hotel nearby for the night.
We watched the last 15 minutes of the game and then the hotel owner broke out the bubbles – how nice! I sent a few pithy emails of complaint to booking.com and we decided not to book another hotel until we’d slept on it. After an exceedingly good night’s sleep we decided to stay on at the small hotel for a couple of days. I hope Lenny wasn’t too disappointed that we were “no shows.”
Postscript: Chapeau to booking.com: profuse apologies plus offer to reimburse us for any additional costs.